Reporting to Herpreet Kaur Singh and Adam Jafrabadi, VDC’s commercial and export directors, Sweata joins the business to ensure that VDC’s customers’ expectations are met and continue to receive their orders on time.  She also handles the logistics for all the international shipments.  Sweata holds an MSc in Business Analytics from Lancaster University and previously used to work at Amazon as a quality specialist. 

Sweata commented: “Excellent customer service is an essential component of every business operation and I look forward to putting what I have learnt into action, making sure that all of our customers receive first-class interactions with us.  I joined VDC because I was attracted by the role and the fact that everyone here has a clear growth path, career-wise.  I’m very excited to be here!”

Niall Holden, founder and CEO of VDC Trading commented: “As a proudly customer-focused organisation, VDC always strives to find ways to improve the service we provide to our customers and partners.  People like Sweata are a vital part of that process, and we’re delighted that she’s joined us.”